Privacy Policy

1. Introduction

Esteemly ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, join our waitlist, or otherwise interact with us. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

We collect only the information we need to provide our Services and improve your experience. We are transparent about how we use your data and are committed to complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

When you visit our website and join our waitlist, we collect the following information that you voluntarily provide:

• Email address: required to add you to our waitlist and send you updates about Esteemly.
• Professional details: depending on your profession (therapist, lawyer, coach, nutritionist, etc.), we may collect your professional title, specialty, licensing information, years of experience, and practice location.
• Biographical information: a brief description of your professional practice, so we can tailor Esteemly to your needs.
• Contact information: an optional phone number or website URL, if you choose to provide one.
• Communication preferences: how you'd like to be contacted and what updates you wish to receive.

2.1 Information collected automatically

When you visit our website, we automatically collect certain technical information:

• Device information: browser type, operating system, device type, and device identifiers.
• IP address and approximate location.
• Usage data: pages visited, time on page, links clicked, forms submitted, and referral source.
• Cookies and similar tracking technologies used to remember your preferences and understand usage.

3. How We Use Your Information

• Waitlist management: maintaining the waitlist and determining onboarding order at launch.
• Communications: sending product updates and news; you can opt out at any time.
• Intake and onboarding: preparing your eventual AI-generated website based on your professional details.
• Personalization and analytics: improving the site and understanding how it's used.
• Customer support: responding to inquiries and requests.
• Legal compliance, fraud prevention, and security.

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information. We may share it in limited circumstances: with service providers who help us operate (email delivery, analytics, hosting, CRM), when required by law or to protect our rights and safety, or as part of a merger, acquisition, or other business transfer, in which case we'll notify you of any change in ownership.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes it was collected for. Waitlist and intake information is kept until you request deletion or it's no longer needed for our purposes; analytics data follows our providers' standard retention windows (typically 12–36 months). If you request deletion, we remove it from active systems, though we may retain anonymized data or records required by law.

6. Your Privacy Rights

Depending on your location, you may have the following rights over your personal information.

6.1 GDPR rights (EU, EEA, and UK users)

• Right to access a copy of the personal information we hold about you.
• Right to rectification of inaccurate or incomplete information.
• Right to erasure of your personal information, subject to certain exceptions.
• Right to restrict or object to how we process your information.
• Right to data portability.
• Right to withdraw consent at any time, where we rely on it.

6.2 CCPA rights (California residents)

• Right to know what personal information we collect, use, and share.
• Right to delete personal information we've collected, subject to certain exceptions.
• Right to correct inaccurate information.
• Right to opt out of any sale or sharing of personal information.
• Right to non-discrimination for exercising these rights.

6.3 Exercising your rights

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law (typically 30–45 days) and may need to verify your identity first.

7. Cookies and Tracking Technologies

Cookies are small files placed on your device when you visit our website. We use essential cookies (required for the site to function), analytical cookies (to understand usage), and preference cookies (to remember your choices). Depending on your location, we may ask for consent before setting non-essential cookies, and you can control cookies through your browser settings. Some service providers, such as analytics platforms, may also place their own cookies; see their respective privacy policies for details.

8. Security

We implement reasonable technical and organizational measures, including encryption, secure servers, and access controls, to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, so while we work hard to protect your data, we cannot guarantee absolute security.

9. Third-Party Links

Our website may link to third-party websites and services not operated by Esteemly. This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Esteemly is not directed to children under 13, and we do not knowingly collect personal information from them. If we become aware that we've collected information from a child under 13, we will delete it. If you believe we have, please contact us immediately.

11. International Data Transfers

If you're located outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your home country. By providing your information, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We'll post the updated policy here and update the "Last updated" date above. Continued use of our Services after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at hello@esteemly.com. We aim to respond within 30 days.